The health care industry is rapidly consolidating as hospitals, physicians and other providers align to form ACOs and other integrated networks. The success of these organizations largely depends on the ability of the members to work collaboratively despite changes in power, structure, roles and responsibilities, and new regulatory demands. While history attests such consolidation can be difficult, many of the problems of the 1990’s might have been avoided if proactive approaches had been in place to resolve conflicts before they became insurmountable. This session identifies specific conflict engagement strategies to address disputes already emerging in these new integrated entities.
Concurrent Session D
Thursday, April 03, 20143:00 PM-Thursday, April 03, 20144:15 PM
Hospitals and physicians have long experienced employment-related business disputes that end up in civil litigation. With the Affordable Care Act and other factors driving consolidation and hospital acquisition of physician practices, the contractual and employment-like relationships between these two groups are expanding, and giving rise to active conflicts and litigation. This session will discuss how mediators and healthcare lawyers can effectively mediate these disputes, resolve or avoid litigation, and preserve the parties’ business and professional relationships. This program will appeal to mediators interested in this growing business opportunity as well as healthcare lawyers and business litigation lawyers.
Concurrent Session H
Friday, April 04, 20141:00 PM-Friday, April 04, 20142:15 PM
GeoffDrucker, American Health Lawyers Association;
MelindaHenderson, UnitedHealthcare Community Plan of Tennessee;
IlaRothschild, Law Office of Ila S Rothschild
The Joint Commission requires hospitals to develop and maintain conflict management processes. However, no guidelines clarify what is required and how hospitals can comply. Dispute resolution specialists have much to offer. Utilizing both attendee participation and the diverse speakers who represent a breadth of healthcare and law experience, this program aims to launch the creation of hospital guidelines. It will propose core principles that should govern every conflict management program and a process for translating these principles into specific guidance. The program aims to educate, inspire, and engage participants in leveraging their experience and expertise to address an important need.