NancyWelsh, Penn State University, Dickinson School of Law;
RoselleWissler, Arizona State University, O'Connor College of Law;
Lisa BlomgrenAmsler, Indiana University School of Public & Environmental Affairs;
RebeccaHollander-Blumoff, Washington University School of Law;
E. AllanLind, Duke University, The Fuqua School of Business
We know that procedural justice matters to people, but many concepts in the procedural justice literature are unclear. For example, how does a neutral reliably communicate respect and sincere consideration of parties’ “voice?” If an evaluation asks about satisfaction, is that the same as asking about perceptions of procedural fairness? Do lawyers and clients perceive procedural justice differently? Does participation in a procedure pursuant to a contract of adhesion affect a person’s procedural justice perceptions? The panel will answer some of these questions with empirical research findings, and for others, will provide best guesses based on available theory and research.